University Card Office

Our aim is to make the application, renewal and replacement process as user-friendly as possible for departmental and college administrators, and authorised requestors who are applying on behalf of others. 

Staff or student with a card query?

  • If you are a member of staff and have a question about your card, please speak to your departmental or college administrator or HR.
  • If you are a new or existing student, please contact your college administrator.

Please note

We are currently taking up to 10 working days to answer non-urgent emails. This delay is not impacting the production of new student cards. We are working on urgent correspondence from departmental and college authorised contacts as a priority. We advise you to speak to your department or college regarding any issues you have with your University card as they will escalate issues where necessary and to the correct department. Thank you for your patience.


Contact us

Monday to Friday, 9am - 4pm

+44 (0) 1865 2 70576