Damaged cards

  • If you are a student, please report the damaged card to your college office or designated departmental administrator. They will send a request for a new card to the Card Office on your behalf.
  • If you are a member of staff, please report the damaged card to your departmental or college HR. They will send a request for a new card to the Card Office on your behalf.

Instruction for Card Administrators

If a card holder reports their card to you as damaged, you will need request a replacement card via the Card Request Management App. The app will ask you to include a brief description of how the card is damaged.